PUMPJACK ONLINE PRIVACY POLICY
Pumpjack Online takes the privacy of
all its Customers seriously and understands that production data is private and
use of it needs to follow data protection principles.
This Privacy Policy applies to the company Pumpjack Pro LLC, henceforth "Pumpjack" and the service provided via Pumpjack Online, henceforth "Service".
Information we collect through our Service
When you register for Pumpjack Online, you enter various information including name and contact details. In addition to the Customer Data collected by the Service, Pumpjack Online also records information about your interaction with Pumpjack Online. Pumpjack Online also uses cookies to allow you to stay logged into the site, to make the website experience more useful and to gather general information about site use. Pumpjack Online uses this information for its internal business purposes only.
In compliance with the U.S. CAN-SPAM Act of 2003, Pumpjack Online maintains an opt-out list of email addresses (also known as a "suppression list").
Disclosing information to others
Pumpjack Online does not sell or rent personal information (including your email address) it collects to others; however, it may also disclose personally identifiable information in the following situations: (a) in response to a subpoena, court order or legal process, to the extent permitted and required by law; (b) to protect your security or the security of other persons, consistent with applicable law; (c) in connection with a sale, joint venture or other transfer of some or all of the assets of Pumpjack Pro LLC (d) to organizations who are working as our contractors or agents and who are committed and obliged to protect your privacy in a manner consistent with this Privacy Policy (e) to a credit card processing company for credit card authorization (f) when you request it, for instance if you have asked us to do this as part of an effort to connect you with experts who can help you. By using the Service, Customer gives consent for Account information to be transmitted in the situations outlined above.
Aggregation and Quality Assurance Use
Pumpjack Online may from time to time use Customer data collected for internal quality assurance purposes, for instance to ensure that new releases of software behave as expected. Pumpjack Online has a formal data security policy that keeps track of any such data and ensures that it is not misused.
Pumpjack Online may also statistically aggregate data in non-customer specific form and use this data for operations management, quality control, security and marketing purposes and to improve the quality of our future products and services.
By using our Service, you give consent for such use.
How we protect your information
To prevent unauthorized access, maintain data accuracy, ensure the appropriate use of information and protect against the loss, misuse or alteration of information under our control, Pumpjack has put in place appropriate physical, electronic and managerial procedures to protect the Customer data we collect through the Service. Pumpjack maintains a formal, internal data security policy that is regularly reviewed and audited and in which all employees are trained.
Access
Customer may request access to Customer data and any personal information in order to review, correct or delete any information Pumpjack Online retains by:
Transmission of Information
Data collected and received by us may be transmitted to the United States and other countries. The Internet is a global environment. By using this Service and sending information to us electronically, you consent to international transmission of any data that you may choose to supply us. Information transmissions to this site and emails sent to us may not be secure. Although Pumpjack Online uses reasonable security measures, due to the inherent nature of the Internet, all Internet transmissions are done at the user's own risk.
Links to other Sites
This Service may contain links to other websites on the Internet that are not operated by Pumpjack Online. For the avoidance of doubt, this Privacy Policy covers only the Pumpjack Online Service and not other websites or systems.
Changes to this Privacy Policy
From time to time, we may need to update this Privacy Policy. We reserve the right to do so by updating this privacy policy which will be pointed to from our website. When the changes are material, we will also inform you of any changes. We stand behind the promises we make, and unless required by Law will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers. We encourage you to review this Privacy Policy periodically for any changes or updates.
Enforcement
Pumpjack Online is committed to working with Customer to obtain a fair resolution to any complaints or disputes about privacy and Personal Information. Please contact us if you have any questions or concerns regarding this privacy policy or our practices. Pumpjack Online’s commitment to privacy is demonstrated and documented by our adherence to applicable laws. Any questions, complaints or concerns about this Privacy Policy should be sent to support@PumpjackOnline.com or via regular mail, postage prepaid, addressed in the US to Privacy Officer, Pumpjack Pro LLC, 4201 Cypress Creek Parkway, Suite 410, Houston, TX 77068.
How to Contact us
If you have any questions or concerns about this Privacy Policy or how we have handled your personal data, please contact us support@PumpjackOnline.com.
This Privacy Policy applies to the company Pumpjack Pro LLC, henceforth "Pumpjack" and the service provided via Pumpjack Online, henceforth "Service".
Information we collect through our Service
When you register for Pumpjack Online, you enter various information including name and contact details. In addition to the Customer Data collected by the Service, Pumpjack Online also records information about your interaction with Pumpjack Online. Pumpjack Online also uses cookies to allow you to stay logged into the site, to make the website experience more useful and to gather general information about site use. Pumpjack Online uses this information for its internal business purposes only.
In compliance with the U.S. CAN-SPAM Act of 2003, Pumpjack Online maintains an opt-out list of email addresses (also known as a "suppression list").
Disclosing information to others
Pumpjack Online does not sell or rent personal information (including your email address) it collects to others; however, it may also disclose personally identifiable information in the following situations: (a) in response to a subpoena, court order or legal process, to the extent permitted and required by law; (b) to protect your security or the security of other persons, consistent with applicable law; (c) in connection with a sale, joint venture or other transfer of some or all of the assets of Pumpjack Pro LLC (d) to organizations who are working as our contractors or agents and who are committed and obliged to protect your privacy in a manner consistent with this Privacy Policy (e) to a credit card processing company for credit card authorization (f) when you request it, for instance if you have asked us to do this as part of an effort to connect you with experts who can help you. By using the Service, Customer gives consent for Account information to be transmitted in the situations outlined above.
Aggregation and Quality Assurance Use
Pumpjack Online may from time to time use Customer data collected for internal quality assurance purposes, for instance to ensure that new releases of software behave as expected. Pumpjack Online has a formal data security policy that keeps track of any such data and ensures that it is not misused.
Pumpjack Online may also statistically aggregate data in non-customer specific form and use this data for operations management, quality control, security and marketing purposes and to improve the quality of our future products and services.
By using our Service, you give consent for such use.
How we protect your information
To prevent unauthorized access, maintain data accuracy, ensure the appropriate use of information and protect against the loss, misuse or alteration of information under our control, Pumpjack has put in place appropriate physical, electronic and managerial procedures to protect the Customer data we collect through the Service. Pumpjack maintains a formal, internal data security policy that is regularly reviewed and audited and in which all employees are trained.
Access
Customer may request access to Customer data and any personal information in order to review, correct or delete any information Pumpjack Online retains by:
- Sending an email request to support@PumpjackOnline.com
- Mailing a request, via regular mail, postage pre-paid in the US to Privacy Officer, Pumpjack Pro LLC, 4201 Cypress Creek Parkway, Suite 410, Houston, TX 77068.
Transmission of Information
Data collected and received by us may be transmitted to the United States and other countries. The Internet is a global environment. By using this Service and sending information to us electronically, you consent to international transmission of any data that you may choose to supply us. Information transmissions to this site and emails sent to us may not be secure. Although Pumpjack Online uses reasonable security measures, due to the inherent nature of the Internet, all Internet transmissions are done at the user's own risk.
Links to other Sites
This Service may contain links to other websites on the Internet that are not operated by Pumpjack Online. For the avoidance of doubt, this Privacy Policy covers only the Pumpjack Online Service and not other websites or systems.
Changes to this Privacy Policy
From time to time, we may need to update this Privacy Policy. We reserve the right to do so by updating this privacy policy which will be pointed to from our website. When the changes are material, we will also inform you of any changes. We stand behind the promises we make, and unless required by Law will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers. We encourage you to review this Privacy Policy periodically for any changes or updates.
Enforcement
Pumpjack Online is committed to working with Customer to obtain a fair resolution to any complaints or disputes about privacy and Personal Information. Please contact us if you have any questions or concerns regarding this privacy policy or our practices. Pumpjack Online’s commitment to privacy is demonstrated and documented by our adherence to applicable laws. Any questions, complaints or concerns about this Privacy Policy should be sent to support@PumpjackOnline.com or via regular mail, postage prepaid, addressed in the US to Privacy Officer, Pumpjack Pro LLC, 4201 Cypress Creek Parkway, Suite 410, Houston, TX 77068.
How to Contact us
If you have any questions or concerns about this Privacy Policy or how we have handled your personal data, please contact us support@PumpjackOnline.com.